Frequently Asked Questions
Q. What is FixWebsiteIssues.com?
FixWebsiteIssues.com is a nationwide, 24/7 website repair and SEO service operated by WevTEC, under BIZZSOL LLC, a Texas-registered company serving clients since 2013.
Q. Do you work with clients outside of Texas?
Yes, while our headquarters is in Houston, we serve businesses nationwide and internationally, including the UK, Canada, and Australia.
Q. What types of clients do you work with?
We work with small businesses, healthcare practices, law firms, e-commerce stores, marketing agencies, and corporate teams.
Q. Do you only fix WordPress websites?
No. In addition to WordPress, we fix websites built on Shopify, WooCommerce, Magento, Drupal, PHP, React, Angular, Vue.js, and custom platforms.
Q. Are your services available 24/7?
Yes, we provide emergency website repair services around the clock, every day of the year.
Emergency Website Repairs
Q. What counts as an emergency website issue?
Emergencies include hacked websites, server crashes, checkout failures, DNS errors, or a complete site outage.
Q. How fast can you respond to an emergency?
We typically begin working on emergency issues within 15–30 minutes of receiving your request.
Q. How long will it take to fix my issue?
Most WordPress or UI-related issues are fixed within 2 to 5 hours, while complex server or database issues can take 1 to 2 days.
Q. Can you fix hacked websites right away?
Yes. We prioritize hacked sites and typically complete malware cleanup and security restoration on the same day.
Q. Will you prevent my website from being hacked again?
Yes. After cleanup, we apply security patches, remove vulnerabilities, and set up protective measures to prevent future attacks.
Common Website Problems We Fix
Q. What types of website errors do you handle?
WordPress plugin and theme issues
Slow-loading pages
Broken or unresponsive layouts
403, 404, and 500 server errors
Database crashes
DNS misconfigurations
Payment gateway errors
SEO indexing and visibility problems
Q. Can you fix issues caused by third-party plugins?
Yes. We identify and fix plugin conflicts or malfunctions without disrupting your site’s other features.
Q. Do you repair database and cPanel issues?
Absolutely. We fix database crashes, MySQL errors, file permissions, and cPanel problems.
Q. Can you make my site mobile-friendly?
Yes. We optimize your site for full compatibility across all devices and browsers.
Q. Do you handle site migrations or hosting transfers?
Yes, we manage smooth migrations and hosting transfers with minimal downtime.
Our Process
Q. What is your step-by-step repair process?
Diagnosis – Identify the root cause of the problem.
Backup – Securely back up your site before making changes.
Repair – Fix the problem quickly and professionally.
Testing – Ensure everything works perfectly before launch.
Delivery – Return your site fully restored and optimized.
Q. Can I see progress while you work?
Yes. We provide real-time updates and status reports during the repair process.
Q. Do you offer video consultations?
Yes, we can meet via Google Meet, Zoom, or WhatsApp to review the issues and solutions together.
Q. Will you explain the problem after fixing it?
Yes. We provide a clear explanation of what caused the issue and how we resolved it.
Q. Do you document the changes you make?
Yes. We provide a detailed report of all changes and fixes performed on your site.
Pricing and Payment
Q. How much do your services cost?
Pricing starts at $30 for small fixes. Costs vary depending on complexity and urgency.
Q. Will I get a quote before you start working?
Yes. After our initial diagnosis, we provide a clear, upfront quote.
Q. Do you require upfront payment?
No, there is no deposit required. You only pay once the work is complete and you are satisfied.
Q. Do you offer refunds?
Yes. If we cannot fix your issue, we offer a full money-back guarantee.
Q. Do you offer ongoing website maintenance plans?
Yes, we provide affordable monthly plans for continuous updates, monitoring, and security.
Security and Data Protection
Q. How do you ensure my website data stays safe?
We create a full, secure backup before making any changes and use encrypted communication for all data transfers.
Q. Do you sign NDAs for client privacy?
Yes. We can sign a non-disclosure agreement to ensure complete confidentiality.
Q. Can you work without accessing sensitive customer data?
Yes. We only access what is absolutely necessary for repairs and respect all privacy boundaries.
Q. How do you handle website security after a repair?
After the fix, we apply security patches and recommend best practices to prevent future problems.
Q. Do you provide proof of the repairs?
Yes. We share before-and-after screenshots and detailed logs of completed work.
SEO and Website Optimization
Q. Do you fix SEO errors as part of your service?
Yes. We address broken links, crawl errors, duplicate content, and other technical SEO issues.
Q. Can you help my site rank higher in Google search?
Yes. We optimize your site using E-E-A-T principles to improve performance in both Google and AI-driven search results.
Q. Do you provide SEO audits?
Yes. We offer free SEO audits to identify opportunities for better search performance.
Q. Do you specialize in certain industries for SEO?
Yes. We have expertise in healthcare SEO, law firm SEO, auto industry SEO, and small business SEO.
Q. Can you fix PPC tracking and campaign issues?
Yes. We resolve tracking errors, optimize landing pages, and improve ad performance.
Agency Partnerships
Q. Do you work with marketing agencies and web design firms?
Yes. We partner with agencies to provide technical support for their clients.
Q. Can you work as a white-label partner under my agency’s brand?
Absolutely. We can represent your agency while handling technical fixes behind the scenes.
Q. Do you offer bulk pricing for agencies?
Yes. We provide special rates for agencies managing multiple client websites.
Q. Do you help agencies with complex migrations or upgrades?
Yes. We handle migrations, updates, and advanced troubleshooting for agency clients.
Q. Do you provide reports that agencies can share with their clients?
Yes. We deliver professional, branded reports that agencies can pass along as their own.